Customer Service Jobs in Mandaue City, Latest Customer Service Jobs in Mandaue City

Bollore Logistics is looking for a motivated team member as Customer Service Sales Support to be joining our Operations team in Cebu. Being in the position you will be responsible for the daily sales activity and in assisting our Filed Sales Team on quotation and other related sales activity. You will be assisted by the members of our other team (trucking, customer service, sales, procurement, billing team . ) to ensure operation excellency. WHAT YOU WILL BE DOINGEnsuring 90% closed/secured bu

Key responsibilities:- Answer inbound calls, emails and/or chat from customers ranging from product information, product inquiries, complaints, follow ups, etc. - Connect with existing customers to gauge general satisfaction and get insights on how to improve our products and services. - Contact potential customers or leads to explain the product or service that the company offers. - Basic knowledge on accessing the existing system and tools in handling issues and concerns RequirementsJob re

What will you do as a Tech Support?- You'll be answering calls and chats as well as helping our customers with both their technical and non-technical issues with their computer systems, software applications, and services. RequirementsWe are urgently looking for call center agents who:- have experience in technical support (if you only know basic troubleshooting, then that's fine, let's try your skills out) - knows how to use a computer - knows how to speak in English (hey, if you are not so

Job description- Performs outbound calls. - Responsible for building relationships with customers, whose account payments are overdue, assisting them with their situation and solving their problems to reach a positive conclusion. - Gaining customers' commitment to making payments on their overdue account and enabling them to have their accounts up to date - Capable of diligently responding to inquiries and other Payment, Billing and Collections concerns - Able to multitask and learn business

What will you do as a Tech Support?- You'll be answering calls and chats as well as helping our customers with both their technical and non-technical issues with their computer systems, software applications, and services. RequirementsWe are urgently looking for call center agents who:- At least 1 yr experience in Customer Service - knows how to use a computer - knows how to speak in English (hey, if you are not so confident with your English speaking skills, we'll help you out in the interv

- Agents are required to manage all inbound calls, emails and chat sessions as well as do outbound calls. - Agents are required to deal directly with retail stores, couriers, warehouse, drop ship vendors and in-house contact escalation team. RequirementsWe are urgently looking for call center agents who:- 1 year plus customer service experience in a contact center - Good to excellent communication skills Sound grasp of online shopping - Can handle stressful customers calmly and professional