Jobs in Support Services Group, Makati, Philippines

Job Description:- Manage all company-wide events, rewards and recognition and wellness programs to increase employee engagement and awareness on recognition and health. Handle all OSH related concerns, and ensure people related processes and initiati

Scheduler | PlannerJob description- Scheduler or Planner analyzes and develops weekly recommendations for scheduling and uses staffing requirements, call center and operations schedules to determine required staffing levels to ensure the organization

Service Level Manager (SLM) o Manages and resolves all SG client’s Aftersales Technical Issue/so Coordinates with Globe Technical Support and other concerned groups to fasten the restoration of a specific account/ circuito Attends urgent meetings wit

Process documentation of all SG After-Saleso Constant coordination with TGT-based teams for work instruction creationo Constant involvement in project kick offs together with their Process Leads to understand the high-level design in order to do the

- Will be assisting customers who have questions and queries and can also chat if there are any concerns - Will be handling chat or email concerns if the call queue is not busy Requirements- With BPO experience of at least 1 year - An agent that has

1. PURPOSE Conducts assessments and analyze potential risks and implement strategies to address risks that may affect the business. Monitor business compliance of the Service Agreements, laws, and regulations. Monitor and ensure employee compliance t

The Administrative coordinator is responsible for day-to-day task management within an organization. This role requires multitasking across a range of responsibilities, including scheduling, handling office receivables and some accounting activities,

- Finance Staff is responsible to accept and validate the billing details and to process the billing invoice sent to clients by monitoring accounts receivable and coordinating with the Finance Supervisor or Finance Manager in handling accounts to ens

Key Roles and Responsibilities- Driving responsibilities- Safely transporting company staff as well as various products and materials to and from specified locations in a timely manner. - Follows the itinerary given by admin supervisor. - Assisting w

PRIMARY FUNCTIONS The Clinic and Wellness Lead in general will be responsible for managing the overall wellness and health of the employees. He / she may provide administrative support and oversee the development, training of clinic members, and coor

PRIMARY FUNCTIONS Responsible in all operational HR topics, support managers and ensure high-quality service in HR recruiting, people operations and all activities around the employee lifecycle as and ensure compliance with labor law, local standards

PRIMARY FUNCTIONS Responsible in handling and providing support to various HR employee programs within the company. Ensuring that key objectives, relating to the Human Resources, Employee Relations, Compensation amp; Benefits services are achieved an

PRIMARY FUNCTIONS Responsible in handling and providing support to various HR employee programs within the company managing the entire HR staff in the absence of the HR Manager/Director. Responsible for ensuring that key objectives, relating to the H

- Responsible for the health and wellness of all employees - Attends medical concerns of employees - Providing first aid assistance to employees requiring emergency treatment - Evaluates sickness for issuance of medicines - Reviews pre-employment med

DEFINITIONA marketing function, Content, at the most basic level, is information. A Content Writer is someone who provides written content to promote the products and services of a company through marketing materials, collaterals, and other projects,

DEFINITIONA marketing function, design, at the most basic level, is communication through visuals at a given audience. A Creative Associate is someone who provides visual content as an effective tool in communication to promote the products and servi

- JOB SUMMARY: Reporting to IT EUC Manager, EUC Helpdesk Support is the first escalation level responsible on the basic troubleshooting operation issues following the knowledge base tools and step by step guides which includes troubleshooting methods

- Monitor agent status in real-time - Monitors inbound operations to ensure optimal staffing levels - Evaluate adherence and take immediate action to improve performance - Responsible in processing the hourly, daily, weekly, monthly schedule adherenc

- Maintaining contact with our client’s customers - Managing inbound calls. - Meeting the KPI-s (Key Performance Indicator) defined for the Call Center Department. - Keeping client satisfaction at a high standard, and contributing to maintain the cli

- Maintaining contact with our client’s customers - Managing inbound and outbount telesales calls, depending on the current campaigns. - Meeting the KPI-s (Key Performance Indicator) defined for the Call Center Department. - Meeting the sales expecta