Player Support Agent Jobs in Pasig, Latest Player Support Agent Jobs in Pasig

*New hires are required to report onsite during the onboarding and training period then transition into a WFH setup. However, please note that team members are expected to report on-site based on business needs (client visits, company events, project-specific needs, etc.)Provide customer service support via non-voice, email support amp; ticketing for gaming accounts.Deliver timely, accurate and respectful answers to customers’ questions and issues.Utilize the internal ticketing system to log all

*New hires are required to report onsite for the first 2 weeks then transition into a WFH setup. However, please note that all team members are still expected to go to the office based on business needs (client visits, company events, project-specific needs, etc.) - Provide customer service support via non-voice, email support amp; ticketing for gaming accounts. - Deliver timely, accurate and respectful answers to customers’ questions and issues. - Utilize the internal ticketing system to log

Duties and responsibilities· Successful candidates must be fluent in Japanese · Good English communication skills, both spoken and written · Deliver timely, accurate and respectful answers to customers’ questions and issues · Utilize the internal ticketing system to log all requests and activities · Take ownership of Player Support incidents and work to successfully resolve them · Escalate issues as needed · Other duties assignedRequirementsSkills required· College level · Excellen

- Provide customer service support via non-voice, email support amp; ticketing for gaming accounts. - Deliver timely, accurate and respectful answers to customers’ questions and issues. - Utilize the internal ticketing system to log all requests and activities. - Take ownership of Customer Service incidents and work to successfully resolve them. - Escalate issues as needed. - Other duties assigned. Requirements- Excellent written communication - Experience in a customer support environmen

*Note that this role offers a permanent WFH setup. However, Onboarding, Product Training, and Nesting will be held onsite for 3-4 weeks.- Provide customer service support via non-voice, email support amp; ticketing for gaming accounts. - Deliver timely, accurate and respectful answers to customers’ questions and issues. - Utilize the internal ticketing system to log all requests and activities. - Take ownership of Customer Service incidents and work to successfully resolve them. - Escalate i

- Provide customer service support via non-voice, email support amp; ticketing for gaming accounts. - Deliver timely, accurate and respectful answers to customers’ questions and issues. - Utilize the internal ticketing system to log all requests and activities. - Take ownership of Customer Service incidents and work to successfully resolve them. - Escalate issues as needed. - Other duties assigned. Requirements- Excellent written communication - Experience in a customer support environmen

· Deliver timely, accurate and respectful answers to customers’ questions and issues· Utilize the internal ticketing system to log all requests and activities· Take ownership of Customer Service incidents and work to successfully resolve them· Escalate issues as needed· Other duties assignedRequirements· College level· Excellent written communication· Preferably with customer service experience in a BPO setting· Ability to quickly learn customer service based tools and techniques· Gaming backgro

Duties and responsibilities:· Successful candidates must be fluent in Korean · Good English communication skills, both spoken and written · Deliver timely, accurate and respectful answers to customers’ questions and issues · Utilize the internal ticketing system to log all requests and activities · Take ownership of Player Support incidents and work to successfully resolve them · Escalate issues as needed · Other duties assignedRequirements· College level · Excellent written communication

· Successful candidates must be fluent in German · Good English communication skills, both spoken and written · Deliver timely, accurate and respectful answers to customers’ questions and issues · Utilize the internal ticketing system to log all requests and activities · Take ownership of Player Support incidents and work to successfully resolve them · Escalate issues as needed · Other duties assignedRequirements· College level · Excellent written communication · Preferably with customer