Sr Systems Administrator
ConnectOS, Philippines
Job Description
Why Join Us?
Are you looking for a role that provides opportunities to develop and grow? Take the next step in
your career journey with us! We’ll provide you with a professional support structure and benefits to
ensure you can thrive.
We offer Premium HMO, awesome technology, and above-market remuneration. Our high
performers are frequently invited to visit their colleagues internationally for professional
development.
We’re always searching for great talent to join our team. If you’d like be part of a fast-growing
industry leader with an exceptional company culture, we’d love to hear from you:
Purpose of this role is to ensure that all client and internal IT infrastructure, systems and data is proactively managed, maintained and secured. Provide escalated technical support to the service desk and NOC teams, troubleshooting and problem resolution for escalated requests and findings.
- Provide telephone, email and remote support to all Clients, ensuring all issues are logged, responded to and resolved within agreed timeframes
- Provide Escalated support and technical guidance to the service desk and NOC Teams
- Ensure Tickets are being completed against KPI’s and provide assistance to team members
- Ensure Critical System Events that are raised are then managed and rectified
- Maintain client systems and ensure optimal operation and maximum uptime
- Maintain internal Wytnec Systems to ensure optimal operation and maximum uptime
- Ensure Data Collection for monthly reports, prepare reports with technical and operational recommendations including risk and issues, and system improvements
- Ensure Critical System Events that are raised are then managed and rectified.
- Assist with the delivery or project tasks including design, planning and implementation
- Assist with the production and maintenance of Client Technical Documentation
- Prepare and Asses Change requests for Client updates and network changes
Requirements
Experienced in the Following:
- Systems admistration
- Infrastructure Implementation, Migration and maintenance on-premise amp; cloud
- Netwrok Configuration and Equipments
- O365
- Active Directory
- Virtualization
- Cloud Platforms
- Windows Server
- Storage
- Backup
Benefits
Standard Job Benefits:
- HMO on Day 1
- Temporary Work from Home Set Up
- Paid Time-Off
- Quarterly Sick-Leave conversion
- Paid Government-Mandated Benefits (SSS, PHIC, Pag-IBIG)
- Equipment provided
Standard Job Highlights:
SALARY RANGE: PHP X X