- Configure and deploy client-side security solutions to protect the Henley network
- Manage and maintain network configuration and equipment
- Configuring and maintain remote access solutions to the Henley network
- Server OS patch deployment
- Monitor and maintain all servers
- Provide escalated support to the Service Desk team
- Application and OS packaging and deployment
- Develop scripts to help automate and improve IT and business processes
- Configure and support AD, Office365, Exchange and other core systems
- Manage cloud environments
- Demonstrate observance of and commitment to OHamp;S requirements
- Complete other reasonable tasks/projects as requested by Management
- Some Afterhours work will be carried out as part of Infrastructure maintenance and project deployments
Requirements
- 3 years of experience as level 3 service desk support (mandatory)
- 3 years of experience with working with AD, DHCP, DNS, Exchange, remote control tools, antivirus software
- 3 years of experience working with Cloud platforms (Microsoft Azure/O365 is a plus)
- Experience working with Microsoft operating systems Windows 10, Windows server 2012R2 and up
- Intermediate Experience with SCCM creating and deploying applications and maintaining updates
- Experience with telecommunication and videoconferencing platforms Teams, Zoom
- Intermediate Experience with networks and network equipment (switches, access points, 4g routers)
- Intermediate Experience with antivirus software and cybersecurity platforms
- Demonstrated success in a time critical, client driven environment
- Good Scripting skills (PowerShell, bash, phyton)
- Excellent documentation skills
- Excellent time management, organisational and communication skills
- Flexibility, adaptability, and the ability to thrive under pressure
- Ability to prioritise tasks
Knowledge and Skills:
Benefits
- HMO on Day 1
- Temporary Work from Home Set Up
- Paid Time-Off
- Quarterly Sick-Leave conversion
- Paid Government-Mandated Benefits (SSS, PHIC, Pag-IBIG)
- Equipment provided