Business Analyst - Manila (Implementation)
Equus Software, Philippines
Job Description
Equus Software has been recognized by Inc. 5000 as one of the fastest growing privately held companies in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London and Manila. Our relentless focus on creating innovative global workforce management solutions has helped us become the market leader in our industry.
We are looking to hire talented individuals who enjoy technical software configuration and working on client delivery projects. We are currently working remote during the pandemic and will likely return next year with a hybrid arrangement. We currently support great clients, collaborate in teams, work interesting technical challenges and enjoy virtual team events.
If you are looking for a place where you can grow your career alongside some of the most talented people you’ve ever worked with, Equus might be the place for you!
* Various Shifts Available: 7 pm to 4 am OR 12 pm to 9 pm Manila time supporting US or UK clients
WHAT YOU DO
Our platform interacts with uniquely configured Implementation stacks which are inherently varied and complex. Our customers cover diverse industries and rely on Equus Software to train them on deploying our Global Mobility software. We have the privilege of working with some of the world’s largest companies, providing them with apps and tools to effectively manage their business travelers and global employees (expatriates).
As a Business Analyst at Equus Software, you will be part of a team supporting world class clients. The focus of the role is to provide innovative solutions and solve problems to meet the client’s requirements.
Essential Duties and Responsibilities:
- Translate business requirements into solutions
- Transition requirements of a developed solution into a support model
- Identify and document issues, risks, and opportunities related to requirements
- Support clients in solutions to issues and questions
- Resolve issues and provide clear communications to Leader or Client as appropriate
- Clarify issues, facts, figures, potential causes and effects
- Partner with appropriate team members to research and find solutions
- Develop test cases and executes quality assurance test plans
- Configure and test Equus software products; including but not limited to; core system and company configuration, cost estimate configuration, compensation calculation, compensation worksheets, payroll system configuration, quick workflows and checklists, data dictionary overrides, client data imports, merge documents and email templates, widgets, and user report creation
- Participate in the preparation of client webinars, conferences, demos and other presentations to both clients and internal Equus team
- Develop strong working relationships with clients and internal teams
- Seek out information about both the relocation/global mobility industry and software industries, and applies that knowledge to day-to-day activities
- Builds expertise with AssignmentPro, PinPoint and other Equus products as appropriate
- Contributes to the Equus community - developing competency with Equus products
- Problem Solving/Analysis Technical Aptitude
- Attention to Detail
- Time Management
- Team Player
- Clear Communicator
- Multi-tasker
- High English fluency-written and verbal
- Ability to work US hours OR UK hours
- Microsoft Office (Word, Excel, PowerPoint, Access, etc) SQLKnowledge
- Relationship Building
- Business Writing Capability
- 1-2 years business experience working with external customers
- Knowledge of Equus Products
- Knowledge of Global Mobility Industry
- Bachelor’s Degree in Business, Information Systems or similar fields
- Learn best practices and become a SME with our technology.
- Great people. We only hire the best which means you're working with the best!
- During the pandemic, we are all remote. Next year, we will be a hybrid arrangement.
- Relaxed and collaborative atmosphere with a casual dress code in the office.
- We’ve been serving clients for over 20 years, and we’re growing fast. You’ll be a part of a team that configures software to deliver quickly and effectively.
- Always learning something new! You will develop a wide variety of skills, and will become a subject matter expert in your first year.
- Great salary and benefits. We have highly competitive salaries and offer great bonuses for exceptional contributors. We have enterprise-class benefits.
- Specific Perks and Benefits:
- HMO with 2 dependents
- 25 days PTOs and 5 sick leaves
- Philippine Holidays<