Quality Assurance Tester
24-7 Intouch, Philippines

About 24-7 Intouch

24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

For more on our culture, follow the link to Our Story - https://youtu.be/a6CvsUKYN8g

About the Job

We are changing the way people think about customer service by leveraging software technology, and we need your help!

We are seeking a Quality Assurance Tester to implement a quality assurance process within our Agile software development environment. Working closely with the Development Team, this role will be responsible for designing and executing test plans as part of feature releases, and performing overall system regression testing. We’re looking for an entrepreneurial mindset, a fearless attitude, and a passion to take software technology to the next level.

As a Quality Assurance Tester, You Will

• Analyze product requirements and design/implement test cases
• Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards
• Estimate, prioritize and plan testing needs with direct interaction with the product stakeholders and Software Development Team
• Work alongside the Software Developers to resolve any bugs
• Monitor production system to ensure products are performing as expected
• Perform continuous review of technologies, industry standards and industry-related developments and makes recommendations relative to the need for further research and associated changes

Requirements

As a Quality Assurance Tester, You Have...

• Minimum of 2 years of technical experience in software quality assurance
• Significant experience with data integration and reporting
• Experience in quality assurance process design
• Experience working with Agile software development methodologies (preferred)
• Experience with automated testing is a benefit
• Excellent communication skills, both verbal and written
• Excellent attention-to-detail
• Ability to prioritize and plan work activities as needed
• Ability to meet aggressive deadlines and handle multiple and complex projects

By signing this application, the applicant consents to 24-7 Intouch collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Job Rewards and Benefits