Support Business Analyst - Manila
Equus Software, Philippines
Job Description
Equus Software has been recognized by Inc. 5000 as one of the fastest growing privately held companies in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London and Manila. Our relentless focus on creating innovative global workforce management solutions has helped us become the market leader in our industry.
We are looking to hire passionate people to join our office in Manila (Araneta Center, Cubao, Quezon City)! The Araneta Center and the Cubao area has a reputation for being unique, alive and creative and that’s why we chose it as the home of our newest office. The city also offers access to a great lifestyle that includes amazing art, beautiful outdoor areas and delicious food. If you are looking for a place where you can help solve some of our client’s biggest problems, alongside some of the most talented people you’ve ever worked with, Equus might be the place for you. Join us!
Hours: 12 pm to 9 pm Manila time, remote work
**No sponsorships
Job purpose
The Support Business Analyst supports our newest product team in creating marketing materials, help content, configuring applications and working with clients to solve problems through innovative software.
Essential Duties and Responsibilities
- Configure demo sites and demo to prospective clients
- Support queries from prospective clients
- Work with the product team to explain business requirements and test solutions.
- Create and edit help center articles
- Research market opportunities and application design
- Support clients with ongoing configuration and changes
- Help create marketing material and website content
Knowledge Skills and/or Abilities Required
- Problem Solving/Analysis
- Technical Aptitude
- Attention to Detail
- Time Management
- Team Player
- Clear Communicator
- Multi-tasker
- Microsoft Office (Word, Excel, PowerPoint)
- Relationship Building
Nice to Have
- One to two years business experience working with customers Business Writing Capability
Required Education/Experience
- Bachelor’s Degree