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e-Commerce Customer Service Specialist (Part-Time)
Luxasia, Philippines
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Jun 13, 2021
Last Date
Jul 13, 2021
Location(s)
Job Description
LUXASIA Philippines is looking for a part time Ecommerce Customer Service Specialist to aid the Digital Marketing Team in chat management of brands in the 3rd Party Marketplaces.
Description of Duties:
- Respond to ecommerce Customer Service chats within the assigned time period
- Address customer’s inquiries to ensure the brand provides the highest level of customer service
- Assist in addressing customer’s order concerns and liaise with respective teams until concern is closed
- Assist eCommerce team with day-to-day tasks as needed
Requirements
- Excellent communication and writing skills
- Excellent command of the English language
- Basic Knowledge of beauty and fashion
- Quick learner with the ability to absorb extensive information on brand’s products and product offerings
- Ability to multi-task, prioritize and manage time effectively
- Ability to function under minimal supervision
Job Specification
Luxasia
Information Technology and Services - Kuala Lumpur, Malaysia