Seller Support
Virtual Staff 365, Philippines

Our client is looking for a full-time Marketplace seller support to join their team.

Duties and responsibilities include:

• Onboard sellers to the Marketplace Platform by bulk spreadsheets and by using 3rd Party Connectors.
• Provide Tier 1 and 2 (Technical and Commercial) Seller Support.
• Build out and lead a small team of Marketplace Operations specialists.

Requirements

• Experience using the Mirakl Marketplace Platform.
• At least 3 years’ experience in a technical onboarding or operational support role in an online environment.
• Ability to take initiative by deep diving into complex technical problems and proactively solve.
• When blocked, you’re able to effectively problem solve by finding the answers you need.

• Ability to operate with a high degree of autonomy.
• Meticulous attention to detail and well organised.
• Advanced proficiency in Microsoft Excel
• Understanding of HTML, FTP. HTTPS.

Benefits

• Fixed full -time 8 hours per day
• Home-based work
• Competitive salary paid on an hourly basis
• Australian working hours

Job Rewards and Benefits