Admin Staff (Contractual)
transcosmos (TCIS), Philippines

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
May 5, 2021
Last Date
Jun 5, 2021
Location(s)

Job Description

Summary of Role

The FAO Admin is responsible for facilitating workstation deployment to new hires, workstation retrieval from leavers, and tracking/reporting the status of deployments/retrievals.


Summary of Responsibilities

  • Facilitate end to end workstation deployment
    • Delivery address confirmation
    • Fund request/Purchase order generation for deployment
    • Confirmation of delivery date
    • Check workstation status with IT
    • Check workstation packing prior deployment
    • Gate pass preparation
    • Facilitate actual delivery via courier
    • Liaise between courier and onsite staff/courier and recipient (employee)
    • Liquidation of funds used for deployment
  • Facilitate end to end workstation retrieval for leavers
    • Callouts and emails to former employees to initiate retrieval
    • Pick-up address confirmation
    • Confirmation of pick-up date
    • Fund request/Purchase order generation for retrieval
    • Gate pass preparation
    • Facilitate actual retrieval via courier
    • Liaise between the courier and former employee/courier and onsite staff recipient (Security or Maintenance)
    • Liquidation of funds used for retrieval
    • Conduct house visits for unresponsive employees
    • Coordinate and/or report to local government unit (barangay) instances when former employee could not be located or is not cooperative
    • Endorsement to legal if and when applicable
  • Update device deployment trackers and reports

Personal Responsibilities

Communication

  • Timely and effective communication of deployment/retrieval-related issues to management and/or employees when necessary.
  • Ensure that any communication, written or oral, internal or external, is effective, courteous, and professional.
  • Timely and effective communication of new processes and procedures or changes to processes and procedures to team members.

Use of Resources

  • Ensure you and your team are aware of all processes, procedures, and technical documentation relevant to your department.
  • Immediately escalate to your manager if you identify any shortcomings in your resources.
  • Ensure that any channels of escalation are utilized in line with the defined processes and procedures and that any issues with these are highlighted to your manager.


Additional Responsibilities

  • Ensure you have a complete understanding of the transcosmos procedures.
  • Awareness of Health and Safety within your area.
  • Awareness of the transcosmos Staff Handbook.
  • Awareness of transcosmos' values and objectives.
  • To provide proactive ideas, input or advice when appropriate, or necessary, to your manager.
  • Report back to your manager for advice and direction if there are any issues on a day-to-day basis with the responsibilities defined.
  • Undertake additional tasks as requested by your manager.


Requirements

Qualities Required for the Role

Personal Qualities

  • Flexible, adaptable, and able to work to tight deadlines.
  • Good attention to detail.
  • Excellent problem-solving skills.


*Personal vehicle for transportation (motorcycle, car, etc.) is strictly required.

Job Specification

Job Rewards and Benefits

transcosmos (TCIS)

Information Technology and Services - Warsaw, Poland
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