TCG - Card Administrator #1659
FROSCH TRAVEL, Philippines

Work hours: 40 hours per week

Shift schedule: Flexible depending on the client needs, should be willing to work on either APAC, EMEA or US hours

• Responsible for administration of a client's corporate card program within a defined geographic area.
• Coordinates all requests to initiate, cancel, or modify card accounts.
• Administers the card program to facilitate the maintenance of current account balances, to include coordination with the Card Provider, Card Holder, and/or Key Stakeholders.
• Provides standard and ad-hoc reporting to department and corporate management regarding the status of individual accounts and general program performance measures.
• Liaise and/or communicate with relevant card holders or client stakeholders to ensure compliance to the client’s Card, Payment and Expense related policies
• Address day-to-day Card, Payment and/or Expense related queries
• Coordinates with Accounts Payable for the timely payment of corporate card expenses made by employees on behalf of client. May be supported by administrative / clerical people, but many times works in a stand-alone environment.
• Work on assigned reports and/or projects that require: data mining, data entry, analysis (i.e. providing a point of view on trends and potential cause/effect outcomes) and prepare visualizations (charts, diagrams, develop dashboards, etc.)
• Document, Track Changes and Maintenance of a summary of all Card program related processes
• Support the implementation and maintenance of any Card, Payment and Expense related processes and technologies
• Conduct ongoing training on new and/or existing pool of Card Administrators as required
• Ability to provide strategic recommendations on how to streamline new and/or existing Card program related policies and processes
• Is responsible in ensuring that work hours are maximized on billable project time the associate would monitor hours to ensure that he/she is working towards achieving his/her individual utilization goal.
• Support all other projects or tasks assigned which are either relevant to the candidate’s role/experience and/or will contribute to achieving our company’s strategic imperatives.

Requirements

• Experience in corporate payment systems (Visa, MasterCard, AmEx, AirPlus) and various Card Programs (Procurement Cards, Meeting Cards, Virtual Cards etc.) both in North America and globally, including product characteristics among various Commercial Card Bank and Non-Bank Programs.
• General understanding of Card, Payment and Expense Systems (i.e. Concur Expense, Chrome River, Oversights etc.)
• Advanced skills on Bookkeeping and Accounting and/or business data analytics. Advanced Excel (pivot, v-h lookup, build charts, link excel-PowerPoint, build macros) is a plus
• A PLUS, is for this person to have worked in the following types of organizations: Hotels, Meetings/Events Planning, Professional Services or Consulting Organizations, Corporate Travel, Travel agency and other travel suppliers (i.e. airline, online travel websites)
• Understanding of business practices and protocols
• Resourceful and an Independent Worker
• Ability to troubleshoot/find solutions
• The ultimate multi-tasker and be able to work and collaborate with a cross functional global team
• College Graduate and/or MBA is a plus
• Proficiency in English, both written and verbal is a must fluency in other international languages a plus
• 3 years (minimum) experience; no entry level applicants will be considered

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