IT Support Engineer
Truphone, Philippines

Reporting to the IT Support Team Leader, this position provides first-line support to Truphone employees and implements initiatives and policies on internal systems and other technologies used by Truphone employees.

Duties and responsibilities:

1. Install and configure computer hardware, software, systems, networks, printers and scanners

2. Monitor and maintain computer systems and networks

3. Respond in a timely manner to service issues and requests

4. Provide technical support across the company - this may be in person, over the phone or in other media

5. Manage users' accounts

6. Repair and replace equipment as necessary

7. Test new technologies

Requirements

Technologies

• Windows server and administration
• Windows Server and domain services
• Manage AD and GPO's
• Knowledge in Windows versions 2008 r2 to 2012 e2

VMWare

• Manage virtual machines
• Troubleshooting and VM provisioning

Cloud Services

• Office 365 administration
• Users and Groups
• Office 365 applications
• Powershell

Job Rewards and Benefits