About 24-7 Intouch
24-7 Intouch is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.
For more on our culture, follow the link to Our Story - https://youtu.be/a6CvsUKYN8g
About the Job
The HR Services Supervisor will administer and implement all HR policies and procedures related to compensation and benefits. The ideal candidate will be responsible for the overall day-to-day service delivery of all benefits functions.
As HR Services Supervisor, You Will
- Supervise HR Services Coordinators’ activities, schedule, and fulfillment of deliverables
- Assign and distribute tasks and responsibilities to team members
- Review and audit the team’s output and reports
- Be responsible for training, coaching and developing team members
- Coordinate with stakeholders and external providers/suppliers
- Provision and manage the team’s tools and resources (equipment, supplies, etc.)
Requirements
As HR Services Supervisor, You Have
- Bachelor’s or post-secondary degree in Human Resources (or equivalent)
- Minimum 2 years experience in benefits administration
- 5 years experience in Human Resources or equivalent
- Proven competencies in benefits processing, with in depth knowledge on mandatory benefits
- The ability to implement company policies and procedures as it relates to employee benefits
- High aptitude for using HRIS systems
- Strong communication (written/verbal) skills
- Demonstrated problem-solving, planning and analytical skills
- Superior attention to detail with an eye for accuracy
- Excellent organizational and time management skills to complete work in a timely manner
The ability to work independently or in a team environment with minimal supervision