Systems Administrator (Automation Backup)
Keywords Studios, Philippines

• Perform Day to Day responsibilities including but not limited to integrating and debugging tools, responding to escalated IT tickets, troubleshooting production environment, writing technical documentation.
• Uses strong analytical skills to diagnose problems (hardware, software, network, sysadmin etc.) and determines appropriate solutions.
• Demonstrates strong knowledge of Windows-oriented environment, commonly-used concepts, practices, and procedures within IT industry standards and corporate help desk procedures.
• Use and maintain up to date our Knowledge Base based on your latest troubleshooting and/or best practices.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals and stays current with system information, changes and updates.
• Knowledge of computer software and hardware and a variety of internet applications, networks and operating systems.

Requirements

• A relevant degree or professional experience or 10 years of experience in a similar capacity
• Good verbal and written English communication skills
• Strong experience with Linux and/or Windows oriented infrastructure
• Strong experience with scripting, PowerShell and/or Bash
• Strong experience with virtualization technology: Hyper-V / VMWare
• Strong experience in troubleshooting desktops issues: DNS, DHCP, Network, VLAN, Software debug,
• Strong understanding of IT Infrastructure, Windows 10, Windows Server 2016/2019, Exchange Server, Office 365, Active Directory
• High-level of problem-solving skills
• Strong interpersonal and collaborative skills
• Good verbal and written English communication skills

Job Rewards and Benefits