The
RISE mission is to accelerate internet in the Philippineswe do this by focusing on the overall customer experience, providing excellent internet services and creating a positive impact on our partners and industry.
After starting from very humble beginnings and a desire to help the industry and consumer, we have grown to service business and wholesale customers in Cebu and Manila. Our business customers come from every industry but have one thing in common: they require high quality service and great support, companies such as Aboitiz, Amaysim, Ericsson, Uber and many others. This year we founded GetaFIX.ph, an internet exchange that has brought new content to the Philippines and made an outsized impact on everyday connectivity.
If you get excited by improving things and are willing to be direct and apply your skills, you too can accelerate internet in the Philippines. By joining you will be part of a growing business that requires new leaders as we work together to in an environment that values proficiency, proactivity and directness.
You will be rewarded with a competitive salary and conditions including HMO for you and your family. Flex time is offered for some roles and your team mates will be there to help as you build your skills and responsibilities.
The Building Relationship Manager is responsible for building and maintaining long-term relationships with key personnel of acquired buildings toensure the continued operation of the partnership andto secure preferred supplier status for internet services in the building, driving referrals to the enterprise sales team.Duties and responsibilities- Contribute to the development of initiatives with the Sales Team such as targeting specific buildings, areas, verticals or market segments.
- Assist to develop and deploy integrated marketing initiatives for client engagement.
- Identify improvements and efficiencies in performance of duties
- Identify key personnel (owners, administrators and building engineers as may apply) at acquired buildings and establish and build business relationships with them.
- Seek for referrals from key personnel at acquired buildings and provide these leads to the enterprise sales team.
- Escalate any concerns of key personnel at acquired buildings to the appropriate team at RISE for resolution in a timely fashion.
- Establish and maintain a positive reputation for RISE
- Secure Permits and negotiate to clear any other roadblocks for SiteOps to undertake installation and maintenance activity.
- Renegotiate the commercial terms of contracts for acquired buildings to decrease cost and or increase scope as may be required.
- Secure Permits for and provide support to Sales and Marketing activity within acquired buildings.
- Record all interactions with key personnel at acquired buildings in the company CRM system
- Prepare summary reports for the Head of SAQ accurately, to timelines provided.
- Ensure activities are compliant withinternal policies, including but not limited to data privacy and conflict of interest, applicable building policies, andthe Laws of the Philippines.
Qualifications- University/Bachelor's degree holder preferably in business amp;/marketing
- At least two years experience in sales and relationship management
- Natural relationship builder with integrity, and an ability to think critically
- Fast learner and able to understand the company’s processes, culture, and products
- Hardworking with a strong work ethic, able to work both independently and collaboratively in a team
- Fluent in spoken English and Tagalog (Manila) or Cebuano (Cebu) as may apply to the region of employment
- Strong business writing skills
- Capable with Information Technology such as Google Suite, LinkedIn, and the use of CRM systems.
- Must have Strong interpersonal skills and an ability to build rapport with customers and maintain a positive attitude
- Must be able to multitask, prioritize effectively and respond to high stress situations in a positive manner. Must be persistent
Working conditions- Office based but will be working outdoors at times
- Business hours
- After hours obligations may apply
Hiring process
We aim to give our applicants a good experience by being timely, efficient, and direct. We do apologise however as due to the overall volume of applications we only respond to candidates successful in securing a screening.
Privacy StatementRISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing of data by thir