Parfums Christian Dior (Philippines) is one of the brands under L Beauty (Philippines) which is a joint venture company between LVMH Perfumes amp; Cosmetics and Luxasia.
Core Responsibilities:
Retail Sales Development
- Develop sales and manage sales performance per store to reach the target and the key performance indicators
- Ensure efficient order taking and processing stocks to ensure optimum inventory at stores
- Ensure retail store management excellence (thru implementation amp; follow-up of Addict to Retail program)
- Ensure monthly detailed reporting to management (commercial lines including new launches)
- Communicate competition’s sales and marketing activity to management
Management of Sales Force
- Ensure that selling staff follow the D.I.O.R. Art of Selling and express Dior Brand values through customer service
- Motivate selling staff to increase team spirit and be goal driven
- Conduct regular store visits and ensure the development of Store Managers through regular coaching and appraisals
- Implement local incentive programs
- Ensure recruitment of the best-qualified Store Managers and selling staff
- Propose development plan to increase knowledge and skills, and ensure the follow-up of the Dior training program with Training Department
- Involved in selling staff allocation to stores
- Plan amp; control expense budget on the retail activities (transportation, meeting)
Brand / Image amp; Merchandising Execution
- Enhance Dior Brand Image through visual merchandising, staff grooming and store activities
- Enforce strict and regular control of Merchandising, decoration and operating conditions up to Dior standards and guidelines
Promotion / Animation Management
- Supervise and execute the promotional activities formulated by Marketing department
- Ensure proper execution of promotional events amp; animations
- Manage preparation status and feedback report for each promotional event / animation
Requirements
- 4-5 years of relevant experience as store supervisor, retail specialist, or area supervisor/manager
- Cosmetics industry experience preferred
- Able to construct and analyze sales numbers. Must be proficient in numbers.
- Knowledgeable in MS Excel (i.e. knows formulas, vlookup, pivot, etc.)
- Excellent knowledge/ experience in retail business (i.e. department stores, Sephora, etc.)
- Strong interpersonal skills
- A result-driven achiever with ambition, motivation and dynamism
- Down to earth, sincere and have a heart for people
Key Competencies
- Very analytical amp; proficient with numbers
- Strong interpersonal amp; communication skill
- People-oriented supervisory skill
- Customer and sales focus
Technical Skills
- Expertise with Key Performance Indicators for Retail
- Expertise in Retail Operations
- Good product and selling knowledge
- Good coaching and customer service skills