Outbound Phone Agent - 17871669020
Support Shepherd, Philippines

LOOKING FOR FILIPINO TALENTS RESIDING IN THE PHILIPPINES!

Position : Outbound Phone Agent

Working Hours: Monday-Friday: 8:00 AM 5:00 PM Eastern time

Salary Range : $800 - $1,000/ month

Holiday : TBD

About the Client:

Our client in the US is a company that specializes in independent medical reviews (IMRs). They offer a variety of services, including Independent medical reviews (IMRs), Peer reviews, Record reviews, Medico-legal consulting, and Regulatory compliance. They use a combination of state-licensed physicians and proprietary software to ensure that their reviews are accurate and consistent. They partner with insurers, health plans, TPAs, and state regulatory authorities.

Day to day tasks:

• The candidate will be interacting with their portal, hosted on 365, to get contact information of physicians they want to contact / are in business with. This person will then be responsible for calling and leaving a message on the company's services, or to give other updates.
• Calling a physician's office and leaving a message to call back.
• Working with the client portal, taking cases from the client portal
• This is all outbound and they will be given a list to call. No lead gen / inbound needed

Requirements

• At least 1 year of working experience as an outbound agent or similar roles
• Comfortable in speaking to clients over the phone and knows the basic phone etiquette.
• Database management (Office 365)
• Excellent communication skills
• Has strong internet connectivity

Job Rewards and Benefits