Network Engineer
First Focus, Philippines
Job Description
If you're looking for a role where you can make a genuine difference, where your input will be valued, where the skills and experience you have developed will have an impact and where every day will bring new challenges and rewards, this could be your next big step.
Life at First Focus is all about helping our customers use technology. We simplify, we succeed as a team, and when something isn't right, we call it out. We listen to each other, and to our customers. We make changes (often very quickly) and we don't tolerate office politics.
First Focus is Australia's #1 Managed Service Provider (check it out, we have just been voted the best for the 7th year running at CloudTango dot net), with over 270 staff across several Australian and Philippine offices. We have grown consistently and profitably for over 12 years, and we're continuing to win new clients and evolve our solutions.
Requirements
Role Purpose:
We are currently looking for a highly motivated and capable individual to provide advanced network technical services to our customer base across Australia and New Zealand, working from home and our Ortigas and/or Alabang offices.
Duties:
As a Network Engineer, you are responsible for the management and planning of Technology solutions and associated project delivery for First Focus in line with the strategic direction of the business.
Requirements:
- Design, implement, maintain, and support our clients and First Focus’ growing network infrastructure. You will be part of a systems engineering team that is responsible for designing and supporting scalable, maintainable, highly available network architectures that meet client objectives and SLAs.
- Operational Network Management and monitoring for client networks.
- Routing, Switching and firewall deployment of networking technologies.
- Provide project support as required to deliver projects across multiple clients.
- Resolve network and service issues
- Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS, SD-WAN)
- Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
Desired Skills:
To perform this role, we are seeking most of the following experience:
- 5+ years' Network Administration experience
- Currently working for or have experience working for a Managed Service provider
- Hands-on experience with monitoring, network diagnostic and network analytics tools
- Experience with network technologies (i.e. Fortinet, Fortigate, Cisco Meraki, Unifi, Aruba, Palo Alto)
- Exposure to Routing, switching, Wireless networking, Firewalling and advanced network security, SD-WAN etc
- Experience with Cisco solutions, Fortinet a bonus
- Cisco CCNA Routing and Switching certification (CCNP certification highly valued)
- Fortinet Certifications would be highly valued
- If you have VMWare, MS Server, Storage and Backup experience it would be considered super awesome
- Excellent written and spoken English
- Experience working with an IT outsourcer or Managed Service Provider.
Benefits
- First Focus understands the importance of flexibility for asatisfying work-life balance, which is why we offer hybrid working arrangements.
- ‘Never Stop Growing’ is deeply embedded in our DNA - we offer1 paid study day every monthand support employees towardscertificationsand qualifications -we will pay for the exam and will also give you a pay rise for achieving certs(conditions apply, of course)
- HMOfrom the first day of your employment
- Addition of one (1) dependent (e.g., your spouse) to the Company's HMO policy (which includes medical coverage plus dental benefits package) on the first day of your employment
- All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counselors
- Dayshift, weekends off*plus25 days paid days leave annually
- Employee Referral Program (Php 20,000)
- Employee MVP Award (Php 10,000)
- Social events, End of Financial Year and Christmas
- Employee Profit Sharing*
- Loyalty bonus for long-term employees*
Office Locations:
- 29th Floor, Robinsons Cyberscape Gamma, Topaz Road, Ortigas Pasig City Metro Manila Philippines
- 26th floor, Axis Tower One Building, Filinvest Ave, Alabang, Muntinlupa
Additional information:
- Opportunity to work from home. If you are residing within Metro Manila or in other nearby province