Technical Customer Support Representative - 17733018960
Support Shepherd, Philippines

LOOKING FOR FILIPINO CITIZENS RESIDING IN THE PHILIPPINES!

Position: Technical Customer Support Representative

Working Hours: Mon-Fri 9am-5pm EST/CST / 9pm or pam-6am-7am Ph Time

Salary Range: 1250-2500$/month

Duties and Responsibilities:

• Answer to customer concerns and issues via email
• Troubleshoot with the the customers and provide resolution to technical problems
• Make sure to respond to customer emails in a timely manner and prioritize customer satisfaction

Requirements

Qualifications:

• At least a year of experience working for a SaaS company or as a technical support rep.
• Takes ownership and is fond of looking for options to resolve customer issues
• Good to Excellent communication skills (C1+ English proficiency)
• Organized and tech-savvy
• Tools to be proficient in: Gmail and MS Excel

Job Rewards and Benefits