As an Operations Analyst at LegalMatch, your job is to drive excellent performance by analyzing internal business data and identifying opportunities towards improvement of operational efficiency and effectiveness.
Responsibilities:
- Evaluating and improving internal reporting to assist leaders with data-driven decisions.
- Identifying operational issues and potential concerns.
- Developing and implementing metrics and data collection tactics.
- Providing analyses and recommendations to improve performance efficiency.
- Supporting the management team in reporting and analysis.
- Leading continuous improvement projects and initiatives, ensuring that they are completed on time and on budget.
- Working with leaders to provide ways for the organization to improve efficiency and reach goals in less time.
Requirements
- With proven experience in a similar role, demonstrating success in analyzing and improving operational efficiency, data analysis, and interpretation.
- Has the ability to present complex data and analysis in a clear and concise manner.
- With strong problem-solving skills, able to identify issues and propose effective solutions.
- Proactive in addressing operational challenges and improving processes.
- Proficient in using data analysis tools such as Excel, SQL, or business intelligence software.
- Familiarity with database management and reporting systems.
- Has the ability to think strategically and align operational improvements with the overall goals of the organization.
- Demonstrated commitment to staying updated on industry trends, best practices, and emerging technologies related to operational efficiency and data analysis.
We're seeking a trailblazer who personifies agility through the following qualities and traits:
- Proactive, adaptable, and flexible
- Highly professional
- Willing to go the extra mile to achieve desired outcomes
- With strong collaboration and communication skills to work effectively with cross-functional teams
- With strong problem-solving skills
- Committed to continuous improvements and willing to experiment with new approaches and techniques to work processes