Integration Engineer
Patona, Philippines

• Deliver technical implementation activities from initial discovery, through definition, to delivery and sign-off
• Record metrics (time, budgets and customer satisfaction) for technical workstream of implementation activities.
• Understand and document technical requirements (from customer and Interact perspectives) and adapt the Interact standard processes to these.
• Continuously improve and refine the technical processes for onboarding customers.
• Align tasks and reporting with the Client Integration Team to ensure that implementation plans are consistent across all Interact workstreams
• Work closely with the Product Teams to ensure that implementation activities are adapted in line with new functions and facilities.
• Ensure that onboarding of customers is delivered to time, budget and customer satisfaction
• Support and empower the Delivery Teams by providing technical support and deep product knowledge to assist with customer onboarding.
• Ensure that interactions (particularly with enterprise scale customers) provide customers with proactive guidance and consultancy on the onboarding process

Competencies

• Customer Centric
• Simplifying processes, by automating solutions
• Team Work
• Target Driven

Requirements

• 3 years as Implementation/Solutions Engineer, Developer or similar technical client-facing role in a related industry
• Experience with Ruby, JavaScript, Go or similar
• Highly familiar with API based integration methods and tools
• Experience within the Payments, or Fintech industry. Card experience is advantageous
• Experience working with enterprise-level organizations on various verticals and complex business models (Payment facilitators, Marketplaces, ISVs)
• Ability to explain highly complex and technical concepts to non-technical audience
• Experience with requirements discovery, elicitation and analysis, systems and solution architecture
• Experience in leading projects in fast pacing environments
• Excellent communication and relationship leadership skills all the way to C-level
• Highly skilled consultant, able to influence and advise stakeholders throughout the implementation cycle
• Experience with Alternative/Local Payment methods/Digital Wallets
• AWS Cloud experience is advantageous
• Data Analysis
• Google sheets amp; Google suite

Benefits

• Competitive salary
• Private Healthcare

Job Rewards and Benefits