Senior CRM Hubspot Specialist
BSA Solutions Inc., Philippines
Job Description
ABOUT US
BSA Solutions provides talent outsourcing services to small and medium-sized businesses. We offer global businesses access to highly skilled professionals from the Philippines and Malaysia, enabling businesses to build their offshore dream teams. Our vision is to be where the best minds meet to build a community of successful companies. We help talents chart their professional careers and allow our clients to focus on strategic and high-level tasks while we care for their talent management needs. We pride ourselves on delivering exceptional results through our personalised services and our in-depth knowledge of the markets we serve.
HEADLINE
Are you a tech-savvy, results-driven individual who loves all things digital? Are you passionate about customer relationship management (CRM) and have a deep understanding of HubSpot? If so, we have an exciting opportunity for you!
We're seeking a talented SENIOR CRM HUBSPOT SPECIALIST to be assigned to our Australian client, a leading provider of an all-encompassing digital solution that caters to a wide range of industries on both a national and international level.
This is a full-time, permanent position, Monday to Friday, DAYSHIFT.
Office-based position in these locations - Cebu City, Pampanga, and Dumaguete.
To start in March 2024.
- Grab the opportunity you need to do your best, working in a dynamic environment.
- Grow and develop your career with us through our technical and professional development programs.
- Join us and connect and collaborate with the best minds, building a community of successful companies.
- Above market rate salary package up to PHP80K + generous benefits + personalised learning and development.
- Relocation assistance is available for those relocating to Cebu.
ABOUT THE ROLE
As the Senior HubSpot CRM Specialist, you play a pivotal role in driving the success of the company's CRM strategy. Your expertise in implementing and optimizing HubSpot CRM is instrumental in providing a seamless experience for our customers. You will be the go-to person for all CRM-related concerns, responsible for developing innovative marketing automation solutions, managing databases, and analyzing data to provide actionable insights. Your contributions will have a significant impact on the company's growth and success, making you an invaluable member of the team.
RESPONSIBILITIES
- Act as the main point of contact for all CRM (HubSpot) concerns, providing expert guidance and support to internal teams.
- Develop and execute marketing automation solutions, including email marketing campaigns and sales funnels, tailored to different industries and their specific needs.
- Play a critical role in all aspects of marketing campaigns, from implementation and execution to monitoring and optimisation, ensuring a seamless transition to our new digital solution.
- Collaborate with cross-functional teams to develop marketing technology, automation, and analytics strategies, frameworks, and roadmaps that can be applied across various industries.
- Manage the CRM database, ensuring data integrity and accuracy and leveraging it to drive targeted marketing initiatives for our expanding customer base.
- Set up custom properties and build workflows for automated systems (e.g., autoresponders, sales pipelines, chatbots, forms, etc.) within HubSpot to align with the unique requirements of different industries.
- Create reporting dashboards and provide actionable insights and recommendations based on data analysis, helping make data-driven decisions and achieve business goals.
- Conduct efficiency audits and collaborate with the team to review, recommend, and implement best-practice CRM processes and procedures within HubSpot that cater to the diverse needs of our national and international clientele.
- Stay updated with industry trends and emerging technologies to continuously innovate and enhance our digital solutions for different industries.
Requirements
- Bachelor's degree in Marketing, Business, or a related field.
- At least 3+ years' experience as a HubSpot specialist.
- Proficient in data analysis and reporting, with the ability to turn data into actionable insights that drive business growth.
- Excellent project management skills, with the ability to handle multiple campaigns and priorities simultaneously in a rapidly evolving environment.
- Exceptional communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- A passion for innovation, staying ahead of industry trends, and continuously improving CRM strategies to meet the evolving needs of our expanding customer base.
- Strong problem-solving skills and the abi