Virtual Dental Assistant (Permanent Work from Home)
BizForce, Philippines
Job Description
MedCore Solutions, Bizforce's medical division, is currently seeking a skilled and compassionate Virtual Dental Assistant to join our team. As a Virtual Dental Assistant, you will play a critical role in providing support to dental providers and ensuring the smooth flow of dental procedures. This is a permanent work from home position that offers flexibility and the opportunity to work with a dynamic team of dental professionals.
Responsibilities- Assist dental providers in patient examinations and procedures
- Answer calls in a timely manner
- Answer and direct phone calls, take messages, and respond to inquiries
- Prepare and sterilize dental instruments and equipment
- Assist with dental procedures by handing instruments and materials to the dentist
- Perform basic laboratory tests and collect samples
- Update and maintain patient dental records
- Provide patient education and support
- Coordinate patient referrals and follow-up care
- Ensure cleanliness and organization of dental treatment areas
- Follow infection control protocols and safety standards
Other Details:
Schedule: Monday - Friday, 8 hours/day
Duration: Permanent
Timezone: EST
Type of Work: Full-time, Work from Home
Start Date: As soon as possible
Requirements
- At least 2 years of experience as a Dental Assistant in a virtual healthcare setting
- Knowledge of dental procedures and techniques
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational skills
- Obtain and record vital signs and medical history of patients
- Coordinate patient referrals and follow-up care
- Update and maintain electronic medical records
- Provide patient education and support
- Collaborate with the healthcare team to ensure quality patient care
- Provide administrative support to ensure efficient operation of the office
- Perform clerical tasks such as filing, transcribing, and faxing
- Coordinate and schedule appointments, meetings, and travel arrangements
- Maintain an organized filing system for both electronic and paper documents
- Assist in the preparation of reports, presentations, and correspondence
- Assist with project coordination by tracking progress and deadlines
- Can start immediately or within 2 weeks
- Experience in Open Dental is a bonus
System Requirements
- Own desktop or laptop computer
- Computer Processor: Intel I3/AMD Ryzen 3/MAC Intel I5 or equivalent
- RAM: At least 4GB (8GB recommended)
- Sufficient hard disk space available
- Internet Connectivity: At least 20-25 Mbps wired Internet connection
- Back-up Connections amp; Power Supply: USB sticks, hotspots, signal-based amp; wireless connections for backup
- Peripherals: Headset with noise-canceling feature
Benefits
Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.
- Permanent Work From home
- Permanent Weekends Off
- Great Company Culture and No Micromanagement
- Continued Education
- Specialized Training
Who We Are
MedCore Solutions (MCS) is a single source solution for healthcare administration. MCS is an industry leader for medical billing, credentialing, scribing, insurance verification, compliance, and virtual staffing.
We offer an expansive suite of administrative products and trainings to keep your practice and its employees safe and up to date with compliance and to avoid fines and litigation. Our online compliance center is quick and easy to use and provides you with an extensive library of training courses, covering OSHA, HIPAA, Human Resources, Health Plan Management, Patient Safety and Regulations, Infection Control, and much more.