Customer Service Representative - 16508137784
Support Shepherd, Philippines

Job Title: Customer Service Representative

Schedule: 9AM - 5PM, Pacific Time (must be amenable to work on weekends)

Salary Range: $800 - $1000 / per month

Duties and Responsibilities:

• Contacting potential customers within 10 minutes or less after the lead form has been filled out using preferred CRM.
• Determining the customer's qualification based on our predefined requirements concerning the scope and budget of the construction projects.
• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
• Maintain detailed and accurate records of customer interactions and transactions
• Develop and maintain good customer relations.
• Assist with other customer service related tasks as assigned.

Requirements

• Amenable to work on weekends.
• 1-2 years of Customer Service Representative experience.
• Proficient in using CRMs.
• Attention to detail and ability to multitask effectively.
• Positive attitude and passion for delivering exceptional customer service.
• Knowledge in the construction industry is a plus.

Job Rewards and Benefits