E-Commerce Operations Executive
Luxasia, Philippines
Job Description
LUXASIA, the leading beauty omnichannel distribution platform of Asia Pacific, is seeking a dynamic and talented individual to join our team as an E-Commerce Operations Executive. In this role, you will play a crucial role in driving the success of our online commerce operations and contributing to the growth of our luxury beauty brands across the region.
As an E-Commerce Operations Executive, you will be responsible for overseeing the day-to-day operations of our e-commerce platforms, ensuring a seamless and delightful shopping experience for our customers. You will work closely with cross-functional teams, including marketing, supply chain, and customer service, to ensure the smooth execution of online campaigns, manage inventory, and optimize the overall performance of our e-commerce channels.
Joining LUXASIA means joining a company that values your talent and believes in your potential. We offer a vast portfolio of over 100 luxury brands across Asia Pacific, providing you with the opportunity to make a meaningful impact on the lives of millions of consumers. As part of our #OneTeam, you will have the autonomy to run the business like it is your own, while receiving the guidance and support necessary to succeed. We are a diverse and inclusive team that embraces change, explores new ideas, and celebrates differences.
If you are passionate about the beauty industry, have a strong understanding of e-commerce operations, and enjoy working in a fast-paced and dynamic environment, we would love to hear from you. Come join LUXASIA and be part of shaping the face of luxury beauty in Asia Pacific.
- Handling on all Billing such as compiling, tracking, execution of proof of performance and reconciliation
- Oversee the day-to-day operations of our e-commerce platforms, ensuring a seamless customer experience
- Collaborate with cross-functional teams to execute online campaigns and promotions
- Manage inventory and ensure timely replenishment to meet customer demand
- Analyze e-commerce performance metrics and identify areas for improvement
- Monitor competitor activities and industry trends to stay ahead of the market
- Coordinate with logistics partners to ensure efficient order fulfillment and delivery
- Work closely with customer service teams to resolve any e-commerce-related issues
Requirements
- Bachelor's degree in Business, Marketing, or a related field
- Minimum 2 years of experience in e-commerce operations, preferably in the consumer goods industry
- Strong understanding of online retail platforms and e-commerce best practices
- Proficient in data analysis and reporting tools
- Excellent communication and interpersonal skills
- Detail-oriented with strong organizational and multitasking abilities
- Ability to work well under pressure and meet tight deadlines
- Self-motivated and proactive, with a strong sense of ownership and accountability