Summary
The data Entry Specialist will manage elements of an initial document workflow to enable a more streamlined process for our legal partners. This person will be responsible for reviewing inbound documents, uploading them to our application, and completing open-field questions for our legal partners.
Primary Responsibilities
- Follow process and workflow to complete document intake and handoff to legal partners
- Process high-volume workflows with accuracy to ensure successful outcomes for customers
- Organize work coming through the funnel to ensure that deliverables are completed within SLAs
- Escalate out-of-scope requests from customers and legal partners to supervisors
Requirements
- English proficiency
- Experience in routine document processing
- At least one-year experience processing documents
- Pass required exams (language, typing, and spelling, information extraction, etc.)
- Attention to detail
- Ability to prioritize, organize and execute high-volume requests
- Ability to follow instructions
- Process-oriented and focused on efficiency and productivity
- Good verbal and written communication skills
- Ability to work independently while supporting a team environment
Benefits
- HMO with 1 free dependent upon hire
- Life Insurance
- Work onsite
- Night Shift
- 20 PTO credits annually
- Great Company Culture
- Career Growth and Learning
- 19,000 - 21,000 salary per month