Zoho Specialist

Zoho Specialist
BSA Solutions Inc., Philippines

Experience
1 Year
Salary
0 - 0
Job Type
Full Time Job
Job Shift
Morning Job
Job Category
Finance
Traveling
No
Career Level
Non-Managerial
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
May 30, 2023
Last Date
Jun 30, 2023
Location(s)
Cebu City, Philippines

Job Description

Our client, 5 ELK is an outsourcing provider working with Australian businesses to develop financial advice that creates wealth, happiness and freedom for its clients.

About the Role

The Zoho Specialist is a subject-matter expert and as such the ‘go-to person’ for all users within the team for all questions regarding Zoho.

Responsibilities

  • Keep up-to-date with Zoho product updates, features, and best practices
  • Manage and maintain our Zoho One Suite systems, including Zoho CRM, Zoho People, Zoho Surveys, Zoho Sign, and other applications as needed.
  • Configure and customize Zoho CRM and other applications to meet business requirements and improve operational efficiency.
  • Provide technical support to end-users, troubleshoot issues, and resolve problems in a timely and efficient manner.
  • Collaborate with cross-functional teams to identify and implement new Zoho One Suite solutions that enhance productivity and performance.
  • Train and educate end-users on Zoho One Suite applications and best practices.
  • Develop and maintain technical documentation, including system configurations, user manuals, and standard operating procedures.

    • KPI

  • Clear written instructions on how to use various modules of Zoho
  • Proposing ways to use Zoho for employees to be more productive
  • Helping new employees understand and use Zoho

    • Requirements

  • Bachelor’s degree in Computer Science or related field.
  • Minimum of 3 years of experience in Zoho One Suite administration and advanced CRM configuration.
  • Strong understanding of Zoho One Suite applications, including Zoho CRM, Zoho People, Zoho Surveys, Zoho Sign and other applications.
  • Data analysis skills, both within and outside of Zoho
  • Experience in configuring and customizing Zoho CRM to meet business requirements.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to work independently and in a team environment.
  • High attention to detail and the ability to perform multiple tasks and projects simultaneously.
  • Strong communication skills, both verbal and written.
  • Experience in providing end-user support and training.

    • Benefits

    Our client offers:

    • Above-average salary that commensurate with your skills and experience;
    • HMO with 200k benefits, group life insurance cover for you and your dependent. As well as an option to include additional dependents from the start date;
    • Employee Wellness Program including Legal Guidance Behavioural Health and Financial Guidance
    • Personalised learning and development program;
    • Coaching and mentoring by qualified and experienced professionals; and
    • Modern fit-out and workstation designed for COVID-19 prevention;

    Job Specification

    Job Rewards and Benefits

    More Jobs like this Job

    Jobs in Cebu City Philippines
    Jobs in this company

    BSA Solutions Inc.

    Information Technology and Services - Cebu City, Cebu, Philippines
    © Copyright 2004-2024 Mustakbil.com All Right Reserved.